Licensed Insurance Adjuster · Kyle Hamrick · Re-Inspection Documentation Expert

Re-Inspection Supplement Writing

When a carrier denies your supplement and sends a field adjuster back to re-inspect, you have one shot to get it right. Most contractors show up with photos. A licensed adjuster shows up with a complete documentation package — line-item rebuttals, code citations, manufacturer specs, and a revised estimate — that the carrier adjuster must address on record. Kyle Hamrick prepares re-inspection packages that win.

What Makes a Re-Inspection Go Your Way

A re-inspection is a carrier-controlled process. The adjuster they send is evaluating whether to approve your supplement — and they are doing so against the documentation the carrier already has on file, which may be minimal. The contractors who win re-inspections are the ones who show up with better documentation than the carrier expects, structured to address every specific denial reason the carrier cited.

Our re-inspection packages are built around the denial letter. Every item the carrier denied is addressed with a written rebuttal, supporting photo with reference number, code citation or manufacturer specification, and revised Xactimate line item. The package is submitted to the carrier before the re-inspection date — so the field adjuster arrives having already reviewed the documentation, not seeing it for the first time on-site.

Kyle Hamrick's background as a licensed independent adjuster is critical here. He knows the internal review process carriers use to evaluate re-inspection outcomes. The documentation is structured to answer the questions a claim examiner will ask when the field adjuster submits their notes. This is not contractor-authored advocacy. It is adjuster-authored documentation that speaks the language carriers use internally.

Re-inspection supplements are tracked through to final carrier decision. If the initial re-inspection does not resolve all denied items, we prepare a second-tier documentation package for appraisal or additional escalation. We work inside AccuLynx for contractors using that CRM.

What We Document in Every Re-Inspection Package

Each previously denied line item is addressed with specific documentation. These are the items we most commonly fight back at re-inspection.

RFG/ASTR
Starter Strip — Documented Re-inspection
Photo evidence of damaged/missing starter tied to carrier denial on record; resubmitted with photo ref.
RFG/HIGH
High-Nail Zone — Code Citation Added
Re-inspection package includes specific IRC/local code section requiring 6-nail installation.
RFG/IWS
Ice & Water Shield — Code Upgrade Documented
Code section and local jurisdiction requirement for IWS included with carrier denial rebuttal.
RFG/STEEP
Steep Charge — Verified Measurement
Measurement report confirming pitch attached to re-inspection package with carrier calculation rebuttal.
RFG/DRIP
Drip Edge — Photo Documented Per Edge
Each roof edge documented individually with photos; perimeter requirement cited in re-inspection package.
RFG/RENAIL
Sheathing Re-nail — Wind Zone Documentation
Wind zone map, local code requirement, and photo of pull-through fasteners included in package.
RFG/RIDGC+
High-Profile Ridge Cap — Product Spec
Manufacturer spec showing architectural ridge is a separate product from standard cap attached.
SFG/GUTA
Gutter Detach/Reset — Scope Justification
Written scope narrative explaining why gutter removal is required for drip edge install.
RFG/FLPIPE
Pipe Flashings — Individual Photo Per Pipe
Each pipe boot documented with individual photo and size noted; carrier's lumped count rebutted.
OH+P
O&P — Industry Standard Rebuttal
Policy language citation and industry standard documentation supporting O&P entitlement included.
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The $5,000 Guarantee

Send us 2 claims per week for 12 months. If you don't add a minimum of 6 figures to your annual margins, we write you a $5,000 check. We stand behind every re-inspection package we prepare.

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Frequently Asked Questions

What is a re-inspection supplement and when do I need one?

A re-inspection supplement is a documentation package prepared specifically for a carrier re-inspection — an event where a carrier sends a field adjuster or desk reviewer back to the property to verify a supplement request. You need one when a carrier denies or challenges a supplement you submitted and requests a re-inspection before approving additional amounts. Without proper documentation prepared in advance, re-inspections frequently result in no change or further denials.

How do you prepare for a carrier re-inspection?

We build a complete re-inspection package that includes a line-by-line rebuttal of every denied item, photo documentation tied to each line item, code citations for all code-required upgrades, manufacturer installation specs supporting the scope, and a revised Xactimate estimate that the field adjuster can reference. This package is submitted to the carrier before the re-inspection date so the adjuster arrives with the documentation already on file.

What is the most common reason supplements get challenged at re-inspection?

Insufficient documentation. Carriers challenge supplements when the original submission did not tie each line item to a specific photo, code reference, or manufacturer specification. A re-inspection is an opportunity to correct that — with a licensed adjuster-authored documentation package that closes every gap the carrier used to justify the denial.

Can a licensed adjuster attend the re-inspection?

In many jurisdictions, a licensed public adjuster or independent adjuster can represent the insured or contractor at a re-inspection. Kyle Hamrick can review the specific circumstances of your claim and advise on whether representation at the re-inspection is appropriate and available for your state.

What is your success rate on re-inspection supplements?

The majority of re-inspection supplements we prepare result in partial or full approval of the originally denied items. Success depends on the strength of the original damage, the documentation we provide, and the specific carrier. Claims where damage is legitimate and documentation is complete have the highest approval rates — which is why we invest in the documentation package before every re-inspection.

Win Your Re-Inspection With Adjuster-Level Documentation

Submit your denied supplement and re-inspection notice. We'll build the documentation package that gives you the best chance of full approval.